This document deals with Our obligations to You under the Australian Privacy Principles about Your personal information that We may hold from time to time (other than for Our current and former employees).
What personal information do We collect about You
We collect the following personal information about You:
How We collect Your personal information
Normally, We collect Your personal information only directly from You.
We collect personal information about You whenever You have a dealing with Us including if You:
Normally, the personal information We collect about You includes Your:
We will not collect “sensitive information” about You, being information or an opinion about Your racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices or criminal record that is also personal information or health information about You or genetic information about You that is not otherwise health information.
We might get personal information about You from a third party. This could happen if We are given Your personal information:
The purpose for which We collect Your personal information
We collect Your personal information for the following purposes of:
If You don’t provide Us with Your information, We may not be able to fulfill the purpose for which We collect the information.
Your obligation when You provide Us with third party information
If You or Your organisation is subject to privacy law and You provide personal information to Us about someone, You promise Us that:
How We use or disclose Your personal information
We only use and/or disclose Your personal information for the purpose for which We collect it.
We may also use and/or disclose personal information for purposes such as:
We will not disclose personal information collected by Us to third parties for the purpose of allowing them to direct market any products and services to You.
How We protect Your personal information
We take reasonable steps to protect from misuse and loss Your personal information that We hold.
We also protect the information from unauthorised access, modification and disclosure.
Your personal information may be stored by Us either in hard copy documents or as electronic data in Our information technology systems.
We maintain a high level of physical security over Our hard copy and electronic data stores and premises, such as locks, alarms and barrier systems.
We also maintain a computer and network security system. We use firewalls and other security systems in Our electronic communications systems, such as user identifiers and passwords to control access to Our computer network.
Our staff are made aware of their confidentiality obligations and their limited access rights as they apply to them in respect of Your information. Staff normally only have access to information on a need to know basis.
Disclosing Your personal information overseas
We normally do not provide Your personal information to overseas recipients and would normally only do that if Your work involves overseas parties.
Gaining access to information We hold about You
We will give You access to Your personal information except if the Privacy Act does not require Us to or where We have a legal duty of confidentiality or non-disclosure.
The information will be supplied within a reasonable time from the date of Your request.
We reserve the right to recover reasonable costs from You in giving You the access.
If We refuse You access to any information, We will give You an explanation.
Maintaining currency of Your personal information
We ensure that all reasonable procedures are followed so that Your personal information is accurate, complete and up to date whenever We collect or use it.
If any of the personal information held by Us about You is inaccurate, incomplete or out of date, please contact Us immediately and We will take all reasonable steps to update it.
We do not and will not share Your personal information without Your prior consent.
Contacting Us including making a complaint
please contact us on:
Address: GPO Box 7082 Sydney NSW 2001
T: 8915 4900
If You make a complaint
If You make a complaint to Us about Our management of Your personal information, We will:
If You are not satisfied with the outcome of Your complaint, You can seek a review by contacting the Office of the Australian Information Commissioner.